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PR Case Study: How Saltine Communications Helped Motorist Become Singapore’s Go-To Vehicle Management Super App

  • Writer: saltinecomms
    saltinecomms
  • Jul 12, 2021
  • 5 min read

Singapore’s automotive industry has evolved rapidly in recent years, with drivers increasingly seeking digital solutions that simplify every aspect of vehicle ownership. 


From buying and selling cars to insurance renewals, servicing and road tax management, consumers now expect convenient, all-in-one platforms that save both time and money.


However, standing out in a competitive mobility market requires more than innovative technology—it requires trust, credibility and strong brand visibility.


As Motorist’s Singapore PR Agency, Saltine Communications developed a strategic PR campaign that positioned the company as more than just a vehicle marketplace. By highlighting Motorist’s mission to simplify car ownership through technology, founder storytelling and thought leadership, Saltine helped the brand secure extensive media coverage while establishing itself as one of Singapore’s leading automotive technology platforms.


Campaign Summary

Motorist partnered with Saltine Communications to increase brand awareness and strengthen its position as Singapore’s leading vehicle management super app. While the platform already offered a comprehensive ecosystem of services for car owners, it required a strategic PR campaign that could communicate its unique value proposition to both motorists and the wider public. Through founder profiling, media relations and technology storytelling, Saltine Communications transformed Motorist’s customer-first mission into compelling editorial stories that resonated across business, technology and mainstream media.


Client Background

Founded in 2015 by Damian Sia, Motorist was created after he experienced firsthand how difficult and stressful it was to sell a car without professional guidance. What began as a solution to simplify vehicle transactions has since evolved into Singapore’s leading vehicle management super app, supporting hundreds of thousands of drivers throughout every stage of vehicle ownership.


Today, Motorist offers a comprehensive range of services, including vehicle buying and selling, insurance comparisons, servicing, road tax reminders, financing solutions and other tools that help drivers manage their vehicles more efficiently through a single platform.


The Challenge

Despite offering an innovative platform with multiple services, Motorist faced the challenge of differentiating itself within an increasingly competitive automotive and technology landscape.


Many consumers were still unfamiliar with the concept of a vehicle management super app and often associated Motorist solely with buying and selling cars. The company needed to communicate the broader value of its platform while building trust among motorists considering digital solutions for managing vehicle ownership.


Saltine Communications recognised that simply promoting the app’s features would not generate sustained media interest. Instead, the campaign needed to tell a larger story about how technology was transforming the vehicle ownership experience in Singapore.


Our PR Strategy

As a Singapore PR Agency specialising in technology and corporate communications, Saltine Communications developed a PR strategy centred around founder storytelling, consumer education and industry thought leadership.


Rather than focusing exclusively on app features, Saltine positioned founder Damian Sia’s entrepreneurial journey as a compelling story that addressed genuine frustrations experienced by Singaporean drivers. By highlighting the challenges that inspired the creation of Motorist, the campaign gave journalists a relatable narrative that extended beyond technology alone.


Saltine also positioned Motorist as an expert voice on evolving automotive trends, digital transformation and the future of vehicle ownership. This enabled the company to contribute meaningful insights to media discussions while naturally showcasing the platform’s extensive capabilities.


Through strategic media pitching and strong relationships with business, technology and automotive journalists, Saltine secured high-quality editorial opportunities that reinforced Motorist’s credibility and innovation.


Media Coverage Secured

Saltine Communications successfully secured extensive media coverage across Singapore’s leading business, technology and mainstream media outlets.

Motorist was featured by Channel NewsAsia, Bloomberg, The Business Times, Yahoo, MoneyFM 89.3, Channel 5, The Edge Markets, The Star, AsiaBizToday, Alvinology, Hindustan Times and CNA938, among others. These features introduced the platform to a wider audience while reinforcing Motorist’s reputation as a trusted technology company simplifying vehicle ownership through innovation.





The broad media exposure also strengthened founder visibility, positioning Damian Sia as an entrepreneur driving digital transformation within Singapore’s automotive industry.


Campaign Results

The campaign significantly increased Motorist’s visibility while strengthening its reputation as Singapore’s leading vehicle management platform.


Rather than being recognised solely as a vehicle marketplace, Motorist became increasingly associated with smart vehicle ownership, digital convenience and trusted automotive solutions. Through consistent earned media coverage, the campaign helped build stronger consumer confidence while supporting the company’s continued growth and market leadership.


Most importantly, the campaign demonstrated how strategic PR can help technology companies educate consumers, build trust and create lasting brand authority.


Why This Campaign Worked

This campaign succeeded because it focused on solving consumer problems rather than promoting technology.


Instead of highlighting app features alone, Saltine Communications built the campaign around the everyday challenges faced by Singapore’s drivers. This customer-first narrative resonated with journalists because it addressed broader issues surrounding vehicle ownership, digital convenience and consumer trust.


By combining founder storytelling, thought leadership and consumer education, Saltine created media opportunities that positioned Motorist as both an innovative technology company and a trusted automotive partner.


Why Brands Hire Saltine Communications

Technology companies often struggle to communicate complex products in ways that resonate with mainstream audiences.


Saltine Communications specialises in uncovering authentic stories, positioning founders as credible industry experts and translating innovative solutions into narratives that journalists genuinely want to cover.


For Motorist, this meant transforming a vehicle management app into a story about entrepreneurship, digital innovation and improving the lives of everyday drivers.


This strategic approach helped Motorist build long-term credibility while earning media coverage that supported business growth and customer trust.


Frequently Asked Questions

How can technology companies secure media coverage in Singapore?

Technology companies can secure media coverage by focusing on founder stories, customer challenges, industry insights and innovation rather than relying solely on product announcements.


Why is PR important for automotive technology brands?

PR helps automotive technology companies build credibility, educate consumers and differentiate themselves through trusted third-party media coverage.


What does a Singapore PR Agency do?

A Singapore PR Agency develops strategic media campaigns, identifies compelling story angles, builds journalist relationships and secures earned media coverage that strengthens brand visibility and reputation.


How did Saltine Communications help Motorist?

Saltine Communications positioned Motorist as a trusted technology platform simplifying vehicle ownership through founder profiling, media relations and thought leadership, resulting in extensive media coverage across Singapore’s leading business and mainstream publications.


Why is founder storytelling effective for technology companies?

Founder stories humanise technology brands, build trust and create authentic narratives that resonate more strongly with journalists, investors and consumers.


About Saltine Communications

Saltine Communications is a Singapore-based PR agency specialising in media relations, thought leadership, founder profiling and guaranteed media opportunities for startups, SMEs and established brands.


The agency has secured coverage across publications including The Straits Times, CNA, Business Times, Tatler, Vogue Singapore, Mothership, Lianhe Zaobao and many others.


If you’re looking to increase brand visibility, establish thought leadership and secure meaningful media coverage, contact Saltine Communications to discover how strategic PR can support your growth.


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